Intake Specialist

Job Title
Intake Specialist/Recovery Support Specialist
Company or Organization
JusticePoint, Inc.
Dodge County, Juneau, WI
Job Description
Position Title: Intake Specialist/Recovery Support Specialist

Position Summary: This position is responsible for conducting intakes to help the consumers understand, navigate, and grow through the OTC program. The Intake Specialist is responsible for screening and assessing all referrals to the Dodge/Fond du Lac County Opioid Treatment Center Program. The Intake Specialist may maintain a small caseload of ongoing clients for which they serve as their Recovery Support Specialist using the Recovery Support Coordination model of case management. Recovery Support Coordination is a strength-based case management model that provides the framework for an individualized plan of care to be developed for each participant. The purpose of Recovery Support Coordination is to assist clients to establish their own path to recovery and ensure the client’s well-being beyond the provision of formal services. It is the expectation of JusticePoint that Recovery Support Specialists will promptly undertake care coordination responsibilities so that the client’s recovery needs will be met in a timely manner. The RSS will coordinate service planning and delivery, as well as help the client to access services.

• Assess person’s social, clinical, and criminal situations in order to determine needs
• Develop knowledge and collaborative relationships with various community service providers
• Maintain records in a Case Management System
• Conduct field visits at the person’s home, employer, or other service providers as scheduled
• Develop an Individual Recovery Plan (IRP) with clients and assist the client in developing a Recovery Support Team (RST)
• Complete referrals for any services needed

Qualifications & Competencies:
• Must possess at least a B.A. or B.S. degree in Social Work, Psychology, Nursing, or a related field with experience in human services, preferably case management
• WI State Substance Abuse Counselor or Counselor In-Training Certification (SAC-IT, SAC or CSAC) required
• Computer literacy including working knowledge and experience of Windows and word processing, as well as data entry experience (Microsoft Word & Access)
• Excellent verbal and written communication skills
• High level of skill in organization and attention to detail and accuracy as well as ability to handle multiple tasks at one time
• The ability to work independently
• Demonstrated ability to work well with individuals from diverse economic, racial, and ethnic backgrounds
• Valid Wisconsin driver’s license and automobile with insurance required
• Pre-employment background check
• Fluency in Spanish, spoken and written, is a definite asset

Terms: Full-time, permanent, exempt/salary with benefits
Reports to: OTC Program Director

JusticePoint is an Equal Opportunity/Affirmative Action Employer