DCSO And BDPD Apologize For Technical Issue During Missing Child Search

(Juneau) The Dodge County Sheriff’s Office and Beaver Dam Police Department is apologizing for a technical issue while authorities searched for a missing child. During the overnight hours Monday, the Beaver Dam Police Department requested assistance from the sheriff’s office, including the use of the Child Abduction Response Team, for a report of a missing three-year-old in Beaver Dam. Sheriff Dale Schmidt says as part of that response, the Dodge County Communications Center utilized its automated alert phone system with the intention it would be sent only to residents in the immediate vicinity of the incident. Schmidt says due to a technical issue, the alert was distributed to a much larger area than intended. He says this prompted many residents to contact the sheriff’s office with concerns about the incident or wondering why they were receiving the alert to begin with. The sheriff says both the Beaver Dam Police Department and his agency wish to extend a sincere apology to anyone who received this alert inadvertently and were disturbed by the phone call in any way. The sheriff’s office is working with the provider of the service to resolve the issue to ensure it works as intended in the future. The missing child was located safe and was reunited with family.