Alliant Energy Helping Customers Pay Energy Bills

(Beaver Dam) Alliant Energy is helping customers pay their energy bills. The utility recently donated $4-million-dollars to its Hometown Care Energy Fund and customers who need financial assistance are encouraged to use those funds to avoid falling behind on their bills. The $4-million is split between consumers in Wisconsin and Iowa. The Hometown Care Energy Fund is supported annually with funds from Alliant Energy share owners, as well as voluntary contributions from employees, retirees, and customers. Share owner contributions are not included in the rates charged to customers. Vice President of Customer Operations Linda Mattes says they understand many customers still need help paying their utility bill, even as the economy recovers from the height of the COVID pandemic. She says they are proud to double their contribution to the fund to help customers recover and get back on track. In addition to the Hometown Care Energy Fund, Alliant Energy offers several options to help customers manage their bills. The company’s My Account site allows people to set up a flexible payment arrangement based on their ability to pay, track their energy use and make fee-free credit card payments. Customers may also request a payment extension or set up weekly or monthly automatic payments.